“Dear Alby,
We are delighted with the completed drive and have already received some compliments from neighbours on the quality of the work. Please pass on our thanks to Rob, Andy and Lewis for working so hard in spite of the heatwave.
P.S. The most beautiful arrangement of flowers has just arrived from the lads, they are much appreciated! Thank them so much from me.”

“Dear Mr. Russell,
I would like to take this opportunity to thank you and your team for a job well done. We are very pleased with the result and the fact that you started and completed the work on time. It is a huge improvement on what was there before.
Please pass on our thanks to everyone who worked on our drive. In addition to being hard-working they were always friendly and a pleasure to have working here.”

Thank you to you, Carlos and Jason for the work done, you have a good team, they are all pleasant, friendly and helpful chaps.”

“Dear Alby,
Thank you so much for the lovely flowers! I’m sorry I missed you this morning. We are so pleased with the finished look of the garden, and would be only too happy to recommend you guys. They were really nice to have around. Now all I need is some super stylish garden furniture!
Thanks Again”

Thank you so much for the fantastic flowers – what a lovely surprise when I came back from walking Chip! You’ll be pleased to know that your ‘hand delivered’ invoice arrived safe and sound, the dog didn’t eat it – if only all hand delivered mail could be that certain of arriving!!
I’d also like to take this opportunity to formally tell you how delighted we are with the garden. We would have no hesitation in recommending you to others (in fact we already have!). It really was a pleasure doing business with you and everyone who worked on the project – very hard working, polite, courteous, considerate and it’s so nice to have someone who cleans up after themselves. Fantastic job!”

“Hi Alby,
I have just returned home and my neighbour called to say some flowers had arrived and would I collect them – as it was neither mine nor Jeff’s birthday or anniversary we were at a loss to think who could be sending us flowers! Well all we can say is that they are stunning and most unexpected – it was only a pleasure to give your ‘lads’ a cup of tea and/or coffee. As I have said to you before they are great decent guys.”

“Dear Alby,
We have been most impressed with your speedy alteration to the minor problems and indeed the performance of the whole team throughout the project – as always, it comes from the boss! Best Wishes”

I just wanted to write to say thank you so much for the work completed on our drive and garden. Your help in coming up with an appropriate design, along with the hard work of your team, has given us exactly what we wanted and more.
The team who were onsite were hard working, courteous, professional and just generally a good bunch to have around. I know without a doubt that if we go ahead with further work in the garden that we will contact you again.
Please pass on my thanks to all those involved”

“Dear Alby,
It is marvelous. Thank you very much. You even organised the weather to bed the lawn in for us!”

Hi Alby,
Thanks for the lawn info – I’ll forward it to Alexis – I think lawn’s are definitely a man thing!!
I was going to drop you a line anyway to say a huge thank you for totally transforming our garden. Alexis, Jack and I are absolutely thrilled with the end result, particularly now we’ve finished the planting. It’s just a shame that we can’t see more of it when we get home from work – but it’s too dark! I was really impressed by the level of professionalism shown by you and your team and by the quality of workmanship – it’s been a really positive experience and I’d be more than happy to recommend your services to anyone. I’ve already had some great comments from our neighbour at no 14 – she’s had a birds eye view of all the work from her bedroom window, and I know she’s asked you to quote for replacing her brick edging because she’s so impressed!
I also meant to say thank you on Friday morning for repairing the path too – what a bonus – I wasn’t expecting that at all, and I wasn’t really looking forward to sorting it out – particularly as I think the paving stones were the wrong size! 
Please pass our thanks to everyone who worked on the garden – we’re SO pleased with it all.

Good Morning Alby,
I was hoping to be able to see you at the house before you left.
I would like to thank you and the Heritage Landscapes team for your amazing efforts in transforming the front of our house. From start to finish it has been a pleasure dealing with you. The landscaping works, garden walls, and block paving were all executed with great care and attention to detail with a finish quality second to none. The only thing more impressive than the finished works, was the speed and efficiency you and the team displayed completing the job in only eight days. Again, many thanks to you, Kevin, Jason, and the rest of the team.

Hi Alby,
A quick note to wish you 'Happy New Year' - and to include the words for the up-to-date testimonial that Sally and I promised you some weeks back. Sorry for the delay, but what with work and the run-up to Christmas, I have only just got around to doing this!
Please use as you see fit. By the way, I have (unsurprisingly) had neighbours commenting on how good the job looks. One neighbour further down the lane has taken your contacts details, so you may be back in Hyde Heath sometime soon!
Best wishes,

"Heritage Landscapes performed superbly in renewing our front driveway. From the initial quotation, through design advice and the construction works, to final site tidying-up, everything went like clockwork. Alby Russell runs a quality operation, informing the client of progress along the way and his team work very hard to achieve excellent final results. We are very pleased we chose Heritage Landscapes and cannot recommend Alby and team highly enough".

Dear Alby,
Thank you for arranging for your two men to come Wednesday to deal with the various outstanding matters.
I take this opportunity of saying how pleased we are with the drive, the overall standard of work and the prompt way in which it was carried out. And it was a good idea of yours to fill in the front hedge and to cut back the side one, which has opened everything up.
Once again, many thanks

Hi Alby,
First of all we would like to say how pleased we are at the way the new drive has turned out. The care and attention you, Carlos, Jason and Paul took over this work could not have been better bearing in mind the difficulties you encountered at the start with the removal of the reinforced concrete. The final touches around the edge of the lawn and the borders finished off the superb job and were very much appreciated.
We thought you might like to see the comments we made to Marshalls on their survey form -
'We would like to say that we are more than pleased with the end result. The Heritage workforce were always on time, polite, tidy in themselves, and obliging. They always left the site tidy at the end of each day. We were never subjected to loud music or bad language, unlike you hear from some sites, and we couldn't recommend them more highly to any other potential customers of Heritage Landscapes.'
With thanks

Dear Alby,
Thanks for your email and invoice. I am very pleased with the work Heritage have carried out and as indicated last week was impressed by your three colleagues who really cared about what they were doing.
I will pay the invoice by bank transfer and the money should be in your account by next Monday.
Kind Regards,

Dear Alby,
David and I just wanted to thank you again for all of the hard work that you and your team have done to create a wonderful garden for us. From start to finish you have made this an easy process and your attention to detail gave us great confidence in the work you were producing. We are so pleased with the result and the fact that all of the work was done in two and a half weeks showed just how hard your team worked. Please thank everyone involved in the project.
We are very happy to recommend you to any future clients you may have and equally happy for anyone to see the landscaping if they wish to.
Thank you again,